Dropped off our car at DAS Global Services's New Jersey location about 10 days ago, and now she's all packed up in a shipping container in the bowels of a giant ocean-going vessel. Next stop Rijeka!
After my past experiences trying to ship a car to the Balkans using an el cheapo shipper, I was relieved to see DAS's warehouse is in a well-lit, high-security, nicer area of the port district. In fact it's just behind a giant Wal-Mart. Our customer rep Sergei came running downstairs to meet us and help with final paperwork when we arrived. Then another staffer came out to personally inspect the car with us, carefully noting any and all dings on a form we co-signed so we won't blame them for pre-existing problems when the car gets to the other side of the ocean. Two days after we got home, a third customer service rep contacted us via email to let us know about final shipping dates and tracking contacts.
So, far the experience has been throughly friendly and professional. My favorite part -- the big sign in DAS's lobby covered with 23 different countries' flags and the headline "Those who work here are all Americans. This is where we came from!"
It was one of those moments when you're proud to be an American, looking at the original home country flags of your fellow-citizens. From Russia to Peru and so many places in between.
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